These terms work together with the Shipping, Damage Return and Privacy policies. Contact Sara Trends on +91 63850 36260 before ordering if anything is unclear.
Products and availability
Each saree is identified by its photograph and design code. Product titles and category descriptions may be shared by several sarees in the same category. We aim to show colour and detail accurately, but screens and lighting can cause small differences. An order is confirmed only after stock and successful payment are verified. If an ordered item is unexpectedly unavailable, Sara Trends will contact you and arrange a refund or an agreed alternative.
Payment
India website orders use supported Razorpay online payment methods. Cash on Delivery is not offered. International orders follow the separate assisted WhatsApp process.
Delivery and returns
Delivery charges are calculated using the delivery PIN code and parcel details. Damage and wrong-item reports must be made on the delivery day with the compulsory continuous, unedited opening video. Claims require owner approval and follow the published damage-return process. Sara Trends pays reverse shipping for an approved claim when the customer follows the return instructions supplied by the store.
Cancellations and approved claims
Contact Sara Trends immediately if you need to request a cancellation. A cancellation cannot be promised after dispatch. Damage or wrong-item claims follow the published Damage Return Policy, including same-day reporting and the compulsory continuous, unedited opening video. Nothing in these terms limits rights that cannot legally be excluded.
Acceptable use and support
The website must not be misused to interfere with the service, attempt unauthorized access, copy customer information or submit fraudulent orders. Contact +91 63850 36260 for order support or questions about these terms.